- Why per-member, not per-aircraft?
- Flying clubs scale with people who can book — not with hangar count. A four-aircraft club with 80 active members needs more seat than a two-aircraft club with 20. Aircraft-only pricing undercharges busy clubs and overcharges quiet ones.
- Who counts as an active flying member?
- Anyone with an active membership that permits holding a reservation that month. Social, lapsed, instructor-only, and admin-only accounts are free.
- What happens past 10 included members?
- Every plan includes 10 active flying members. Each additional member is $3/month on every plan — so a bigger tier never costs less than a smaller one for the same roster.
- Do you take a cut of payments?
- No. Card and ACH processing pass through at Stripe’s rate with no RunUp markup. You pay Stripe; RunUp’s fee is the subscription above.
- Why 60 days free?
- Migration and a parallel billing cycle take more than two weekends. Sixty days is enough to load data, verify invoices, and cut over without rushing the board.
- Are there migration fees?
- Assisted import of your schedule, members, and rates is included in the trial. We tell you up front if a source format needs custom work.
- Can we change or cancel?
- Yes. Change plans as the club grows; cancel with export of your data. We don’t hold CSV hostage.
- Non-profit or EAA/AOPA chapter discount?
- Ask on the demo or signup — we work with 501(c)(3) clubs and chapter affiliates case by case.