Draft for legal review. This page was written by the engineering team as a working placeholder. It is not final counsel-approved language. Contact us if you need a signed copy or have questions before relying on it.
Last updated: August 12, 2026 (draft)
Acceptance
By accessing the RunUp website, submitting a club signup or demo request, or using a club workspace, you agree to these Terms of Service (“Terms”). If you are accepting on behalf of a flying club or other organization, you represent that you have authority to bind that organization. If you do not agree, do not use RunUp.
These Terms are an engineer-drafted placeholder pending legal review. They do not replace a negotiated enterprise agreement if we execute one with your organization.
The service
RunUp is a software-as-a-service platform for flying club operations (scheduling, dispatch, billing, maintenance workflows, communications, and related features). Features available to a club depend on the subscribed plan and configuration. We may change, improve, or discontinue features with reasonable notice when practical.
Accounts and access
You must provide accurate information and keep credentials secure. Authentication is provided by Clerk; you are responsible for activity under your account. Club administrators control membership, roles, and club settings. You must not attempt to access another club’s data or circumvent security or tenancy controls.
Acceptable use
- Use RunUp only for lawful flying-club and aviation operations
- Do not upload malware, scrape without permission, or abuse APIs
- Do not harass others or send unlawful communications via the product
- Do not reverse engineer the service except where law allows
We may suspend access for misuse, unpaid invoices, security risk, or legal requirements.
Club data and tenancy
Club-owned content (roster, aircraft, financial records, documents, and similar) remains the club’s. You grant RunUp a limited license to host, process, and display that data solely to provide the service. You are responsible for having the rights to upload member and operational data and for complying with aviation, employment, and privacy obligations that apply to your club.
Trials, plans, and payments
Trial and plan terms are described at signup and on the pricing pages. Platform fees may be billed through Stripe after a trial or as otherwise agreed. Member-to-club payments, when enabled, settle to the club’s connected Stripe account. Taxes, late fees, and failed payment handling follow the product configuration and Stripe’s terms. Refunds, if any, are handled case by case unless a written order says otherwise.
Third-party services
RunUp integrates with third parties (including Clerk, Stripe, email/SMS providers, and optional DocuSign). Their terms and privacy policies apply to their services. We are not responsible for outages or acts of those providers beyond our reasonable control.
Club text messages
Operational SMS is a club program, not a RunUp marketing list. Members opt in separately; consent is not required to use RunUp or remain a member. Each club publishes SMS terms and privacy at /c/{club-slug}/sms-terms and /c/{club-slug}/sms-privacy (no login). Reply STOP to opt out. Reply HELP for help. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Disclaimers
RUNUP IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted or error-free, or that it satisfies any particular regulatory or insurance requirement for your club.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUNUP AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO RUNUP FOR THE SERVICE IN THAT PERIOD (OR ONE HUNDRED U.S. DOLLARS IF you have paid nothing).
Indemnity
You will defend and indemnify RunUp against claims arising from your club’s content, your misuse of the service, or your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.
Termination
You may stop using RunUp at any time. We may suspend or terminate access for breach, non-payment, or extended inactivity. Upon termination, your right to use the service ends; provisions that by nature should survive (including disclaimers, limitations, and indemnity) will survive. Export options, where available, are described in product documentation.
Governing law
These Terms are governed by the laws of the United States and the State of Kansas, without regard to conflict-of-law rules, except where mandatory consumer law in your jurisdiction says otherwise. Venue and dispute procedures will be confirmed in the counsel-reviewed version of these Terms.
Changes
We may update these Terms by posting a revised version and updating the date above. Material changes that affect existing paying customers will be communicated with reasonable notice when practical. Continued use after the effective date constitutes acceptance of the updated Terms.
Contact
Questions about these Terms: [email protected]. See also our Privacy Policy.